Shipping

Thank you for placing an order with Stefancharlie. We will dispatch your order as soon as possible. Please note most of our items are customized handmade, it takes 7 – 14 days to dispatch your order if the item you ordered is currently on back-order.

For NZ deliveries, allow two working days for delivery in the North Island and three working days in the South Island.
International delivery time varies depending on the country but usually takes between 3 - 10 working days.

Please be aware that all deliveries will require a signature – so bear this in mind when giving your delivery address (home or work).

New Zealand - $7 or FREE for orders over $109

Auckland: 1 - 3 working days - FREE delivery for orders over $109
North Island: 2 - 3 working days - FREE delivery for orders over $109
South Island: 3 working days - FREE delivery for orders over $109

Australia: 3 - 10 working days - $19 or FREE for orders over $299

Please email [email protected] to enquire international shipping.

We are not liable for damage incurred to goods in transit or for non-delivery. You will become the owner of the goods you have ordered once they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. Please note that if you have a non-delivery arrangement with the courier company we are not liable for the loss, damage or destruction to the goods. It is the responsibility of the customer to make sure the package is delivered to the correct address and signed for by the customer as it is the customers personal custody once it has been shipped.